Title:

Performance issue


Sub System:

General


Event Updates

Performance Problem
8/8/2023 8:09:07 AM
The Plex Manufacturing Cloud is currently experiencing a performance problem. We will update here as we learn more.

Performance Problem
8/8/2023 8:18:09 AM
The Plex Manufacturing cloud is currently experiencing degraded performance for specific functionality. Control Panel is not loading for UX customers. We are actively working to restore normal operation.

Performance Problem
8/8/2023 8:38:11 AM
The Plex Manufacturing cloud is currently experiencing degraded performance for specific functionality. Control Panel is not loading for UX customers in Denver (N1-N8, N12). Classic customers, Colo (N10,N11), and EMEA (N30) customers are not affected. We are actively working to restore normal operation.

Performance Problem
8/8/2023 9:04:12 AM
The Plex Manufacturing cloud is currently experiencing degraded performance for specific functionality. Control Panel is not loading for UX customers in Denver (N1-N8, N12). Classic customers, Colo (N10,N11), and EMEA (N30) customers are not affected. Engineering teams continue working to restore normal operation.

Performance Problem
8/8/2023 9:36:00 AM
The Plex Manufacturing cloud is currently experiencing degraded performance for specific functionality. Control Panel is not loading for UX customers in Denver (N1-N8, N12). Classic customers, Colo (N10,N11), and EMEA (N30) customers are not affected. Engineering teams continue working to restore normal operation.

Performance Problem
8/8/2023 9:56:10 AM
The Plex Manufacturing cloud continues to experience degraded performance for specific functionality. Control Panel is not loading for UX customers in Denver (N1-N8, N12). Classic customers, Colo (N10,N11), and EMEA (N30) customers are not affected. Engineering teams continue working to restore normal operation.

Performance Problem
8/8/2023 10:33:56 AM
The Plex Manufacturing cloud continues to experience degraded performance for specific functionality. Control Panel is not loading for UX customers in Denver (N1-N8, N12). Classic customers, Colo (N10,N11), and EMEA (N30) customers are not affected. Engineering teams continue working to restore normal operation.

Performance Problem
8/8/2023 11:02:57 AM
The Plex Manufacturing cloud continues to experience degraded performance for specific functionality. Control Panel is not loading for UX customers in Denver (N1-N8, N12). Classic customers, Colo (N10,N11), and EMEA (N30) customers are not affected. Engineering teams continue working to restore normal operation.

Performance Problem
8/8/2023 11:38:45 AM
The Plex Manufacturing cloud continues to experience degraded performance for specific functionality. Control Panel is not loading for UX customers in Denver (N1-N8, N12). Classic customers, Colo (N10,N11), and EMEA (N30) customers are not affected. Engineering teams continue working to restore normal operation.

Normal
8/8/2023 12:05:02 PM
Control Panel issues have been resolved and Plex Manufacturing Cloud is running in normal state as of 11:53AM ET.