Title:

Boomi Smart EDI Performance Issue


Sub System:

EDI


Event Updates

Performance Problem
1/11/2024 9:40:49 AM
Boomi reports that AtomSphere is currently operating at a higher than normal latency. During this time, you may be experiencing degraded performance while using AtomSphere. Their engineering team is investigating the issue.

Performance Problem
1/11/2024 10:34:30 AM
Boomi has identified the cause of the degraded performance that you may be experiencing and their engineering team is working to resolve it.

Performance Problem
1/11/2024 12:52:29 PM
The Boomi engineering team has implemented corrective actions to resolve the AtomSphere performance issues that you may have experienced. Process Reporting should now be updating to display your information. Boomi engineers are monitoring AtomSphere to ensure its continued performance.

Normal
1/11/2024 2:10:02 PM
Boomi as remediated the issues from earlier today, but there is a backlog of data that needs to be processed for individual execution data to be available in Process Reporting. They are currently targeting 4 pm ET to be caught up on the backlog. Please open a support case if you continue to see issues after 4PM ET.